One robust omnichannel platform powered by AI for all customer communications channels. Provide an exceptional customer experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, voice, and more!
WHY AKOMA?
Akoma will help you enhance your entire business
Securing social media credential
Unlimited number of Agents
Integration with backend system
Reporting and analysis
Customer Service
Put your customers in front row. Upgrade your customer support services and allow customers to communicate with you using every possible channel
Business Automation
Increase your availability using virtual agent powerful platform and offer customers AI-powered, automated customer experience
Lead Generation & Sales
Convert more leads into customers quickly and achieve your omnichannel strategy with akoma state of the art conversational platform, lead generation and sales tools.
Efficiency
Design your own conversation flow with routing criteria to insure maximum efficiency.